Updated November 30, 2022.
WeSafer – PERSONAL SAFETY
Welcome to WeSafer – PERSONAL AND COLLABORATIVE SAFETY. This term has contractual force between you, herein referred to as USER and WESAFER, fantasy name and trademark of the company Avantia Tecnologia e Engenharia S/A, registered under CNPJ 02.543.302/0001-31, headquartered at Avenida Marechal Mascarenhas de Morais , 4204, IMBIRIBEIRA, RECIFE – PE, 51200-000 hereinafter referred to simply as WeSafer.
The terms “you”, and “your” refer to you, the WESAFER SOFTWARE USER. The terms “WESAFER”, “we”, and “our” refer to WeSafer.
You represent and warrant that: (1) all registration information you submit is accurate and true; and (2) that you will maintain the accuracy of such information. You also certify that you are legally authorized to use and access the WESAFER APPLICATION and assume full responsibility for the selection, use and access to the WESAFER APPLICATION, as well as to use the CONTENT shared in the WESAFER APPLICATION, having the legal capacity to do so.
General information about WeSafer
USERS’ responsibilities and obligations
Intellectual Property Rights
Obligations, Disclaimers and Limitations of Liability of AVANTIA TECNOLOGIA
Privacy of USERS on WeSafer
Applicable Law and Jurisdiction
General information about WeSafer – PERSONAL SAFETY
The role of WeSafer – PERSONAL AND COLLABORATIVE SAFETY, is to allow its users to share, receive and report up-to-date and truthful information about incidents and security conditions throughout the city – also through public or private cameras. In addition, it has the function of integrating people into private groups – called circles – where it is possible to follow and monitor each other’s location, if allowed. As a specific feature of paid plans, these same private groups can also be monitored through our 24/7 monitoring center, which may or may not be purchased by the contracting party.
Users can also request WeSafer support to insert security cameras from their home or building into the platform, share or receive access according to the camera’s owner. It is also possible for users to trigger the emergency for their circles – or depending on the plan, trigger the 24/7 monitoring center – with the aid of Audio Artificial Intelligence technologies, called Keywords.
WeSafer – PERSONAL AND COLLABORATIVE SAFETY is a tool that aims to contribute to improving the personal safety of its USERS.
WeSafer – PERSONAL AND COLLABORATIVE SAFETY may automatically update itself on devices if a new version or feature is available whenever permitted by the USER. We recommend that you keep WeSafer – PERSONAL AND COLLABORATIVE SECURITY always up to date to always enjoy the best version.
AVANTIA TECNOLOGIA may change the eligibility criteria for access and use of the APPLICATION at any time, without having to make any kind of communication or prior notice to USERS. AVANTIA TECNOLOGIA may cancel a previously accepted registration that is in disagreement with this AGREEMENT.
Without prejudice to other measures, AVANTIA TECNOLOGIA may, at any time and at its sole discretion, temporarily warn, suspend or cancel to or definitively, the registration of a USER and/or USER LINKED TO A CORPORATE ACCOUNT and/or their WRITINGS, suspending the provision of their services if:
The USER fails to comply with the provisions of this TERM;
fail to comply with your duties as a USER;
commit fraudulent or malicious acts;
the identity of the USER cannot be verified or if it is verified that any information provided by the USER is incorrect;
the EDITIONS or any attitude of the USER have caused any damage to third parties or to WeSafer – PERSONAL AND COLLABORATIVE SAFETY or have the potential to do so.
Map data, location and content available on WeSafer – SEGURANÇA PERSONAL E COLLABORATIVE may not be accurate and/or may not match the reality reported there. Therefore, USERS must use the functionalities of WeSafer – PERSONAL AND COLLABORATIVE SAFETY at their own risk and be aware that they are responsible for their conduct and consequences arising from the use and interaction with the APPLICATION.
The WeSafer application is not intended to report incidents to the police. It reports incidents of public knowledge to the WeSafer community, so that its users who are nearby can make decisions related to their commutes.
WeSafer features – PERSONAL AND COLLABORATIVE SAFETY
To access the services offered by WeSafer – PERSONAL AND COLLABORATIVE SECURITY, USERS must have an Access Account, to be created by the USER when they first access the APPLICATION.
Communication between USERS is carried out by sending monitoring, emergency, places of interest or incident alerts, which the latter may be accompanied by attachments of images, texts or videos, to be captured and inserted by USERS themselves.
To make complaints, WeSafer – SEGURANÇA PERSONAL E COLLABORATIVE provides USERS with the e-mail address: firstname.lastname@example.org.
The information and content made available on WeSafer – PERSONAL AND COLLABORATIVE SAFETY are provided by the USERS themselves, so that AVANTIA TECNOLOGIA has no control over their accuracy or veracity.
For the use of the resources available on WeSafer – PERSONAL AND COLLABORATIVE SAFETY, which we include, among others, the following functionalities:
Security map with real-time visualization of the location of contacts in the same circle, public and/or private incidents, public and/or private cameras and frequent locations of users who share the same circle.
Emergency alerts for circles and/or 24/7 monitoring center;
Chat with 24/7 monitoring center, during activated emergency;
Place of interest alerts for circles;
Incident alert notifications on the map (with images, texts and videos);
Reporting of incident alerts on the map (with images, texts and videos);
Users’ emergency contacts;
Mandatory or non-mandatory location trust circles
“Ande Comigo” – Location tracking for circles and/or 24/7 monitoring center
Access and registration of public and/or private cameras on the map;
Corporate accounts for associated companies, with guaranteed monitoring from our 24/7 monitoring center.
USERS’ responsibilities and obligations
To access WeSafer – SEGURANÇA PERSONAL safely and use its functionalities in full, it is the USER’s responsibility to have compatible devices and equipment, Internet connection service with antivirus and firewall enabled, duly updated software, such as browsers and mobile device operating systems.
The USER must provide correct, complete and updated registration data so that WeSafer – PERSONAL AND COLLABORATIVE SAFETY can function correctly, in addition to informing a contact channel capable of being activated by AVANTIA TECNOLOGIA for the best fulfillment of the services.
USERS under 18 (eighteen) years of age must use WeSafer – PERSONAL AND COLLABORATIVE SAFETY supervised by their legal guardian.
If at any time it is found that the USER has provided WeSafer – SEGURANÇA PERSONAL E COLLABORATIVE with false information or information that is not consistent with reality, AVANTIA TECNOLOGIA reserves the right to cancel its Access Account, without prejudice to adopting the measures it deems appropriate, including civil and criminal.
It is up to the USER to use WeSafer – PERSONAL SAFETY with integrity and ethics, complying with the purposes established herein, always respecting the conditions that govern its use and purpose.
The USER is solely and exclusively responsible for the content he submits to WeSafer – PERSONAL AND COLLABORATIVE SAFETY, as well as for the consequences arising from the publication of this content, committing to bear all obligations to indemnify the injured party, without prejudice to the penalty appropriate criminal.
The USER must be diligent when posting alerts, sending descriptions and comments and, mainly, when capturing and sending images and/or videos to WeSafer – PERSONAL AND COLLABORATIVE SAFETY and diligent.
To ensure better accuracy in the recording of alerts and use of WeSafer’s functionalities – PERSONAL AND COLLABORATIVE SAFETY, the USER must keep his GPS activated in “high accuracy” mode while using the APPLICATION.
When registering an alert, the USER must be sure that the address of the place to be reported is correct. Records in the wrong places can cause damage and bring responsibilities to be borne by the USER.
USERS must not publish, broadcast, make available or disclose content on WeSafer – PERSONAL AND COLLABORATIVE SAFETY that compromises the reputation, image or that infringes or violates the rights of third parties, the provisions of these Terms or our Policy, as well as the terms of the law.
The USER acknowledges and affirms that all accesses made to WeSafer – SEGURANÇA PERSONAL after his successful digital authentication are interpreted as having been made by him in an incontestable way, including those derived from misuse or disclosure of this to third parties.
If the USER suspects that an authentication device has been compromised, he must access our support page https://wesafer.zendesk.com/hc/pt-br to obtain assistance from AVANTIA TECNOLOGIA.
AVANTIA TECNOLOGIA is not responsible for damages resulting from improper disclosure by the USER of the data of his Access Account.
If AVANTIA TECNOLOGIA becomes aware that the USER acted in a non-diligent manner with his Access Account, it may be excluded.
The USER is solely responsible for the security of his device, and must take the necessary precautions, such as the use of antivirus, antispyware and firewall tools enabled at all times, as well as the use of a password and/or biometrics for unlocking.
The USER must properly use the tool to report inappropriate content, contributing to the maintenance of a healthy environment and contributing to the proper functioning of WeSafer – PERSONAL AND COLLABORATIVE SAFETY.
AVANTIA TECNOLOGIA provides the USER with tools to help preserve the privacy of third parties when sending images. However, it is up to the USER to choose to use this functionality consciously.
The option to publish content as an anonymous USER does not exempt the USER from responsibility for the content to be published by him.
It is the responsibility of USERS to leave their anti-spam systems, similar filters or settings for redirecting messages or notifications adjusted so that they do not interfere with the receipt of communications from AVANTIA TECNOLOGIA.
The USER is not allowed to access WeSafer’s programming areas – PERSONAL AND COLLABORATIVE SAFETY, its database or any other set of information that is part of the development activity.
The USER is also not authorized to carry out or allow reverse engineering to be carried out, nor to translate, decompile, copy, modify, reproduce, rent, sublicense, publish, disclose, transmit, lend, distribute or, in any other way, dispose of the WeSafer tools – PERSONAL AND COLLABORATIVE SAFETY and its functionalities.
The use of spider or data mining software, of any type or type, is prohibited, as well as other software not typified here, but which acts in an automated way, either to carry out mass operations or for any other purposes.
The USER is not allowed to defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others, including the copyrights of others and other intellectual property rights;
The USER is aware that he may have the suspension of access to the functionalities of WeSafer – PERSONAL AND COLLABORATIVE SECURITY and the exclusion of your Access Account, without prior notice, if you use it to carry out any activity that violates the rights of AVANTIA TECNOLOGIA or of third parties, without prejudice to the adoption of criminal and civil measures by damage caused.
If You USER use the Platform to commit any of the above acts, WeSafer may, at its sole discretion, cumulatively (when applicable):
(a) Send warning; and/or
(b) Suspend, temporarily or permanently, your registration; and/or
(c) Permanently cancel your registration; and/or
(d) Suspend the provision of services; and/or
(e) Apply another reasonable sanction, depending on the nature of the violation; and/or
(f) Adopt legal sanctions for the configuration of crimes or misdemeanors, or civil liability for damages caused to other users or to the Platform.
The same sanctions above will apply in cases where:
(a) You fail to comply with any provision of these Terms and/or any policy previously established and disclosed by WeSafer;
(b) Breach any obligation attributable to You under these Terms;
(c) It is not possible to verify your identity or if any information provided by You is found by WeSafer to be incorrect or incomplete;
(d) WeSafer understands that incident postings, comments on incident postings or any attitude by you has caused any damage to third parties or to WeSafer itself, or has the potential to do so; or
(e) WeSafer suspects any illegitimacy, fraud or act contrary to the provisions of these Terms.
Intellectual Property Rights
The use of AVANTIA TECNOLOGIA’s services does not grant the USER ownership of the intellectual property rights or content accessed on WeSafer – PERSONAL AND COLLABORATIVE SAFETY. The use of any content accessed through WeSafer – PERSONAL AND COLLABORATIVE SAFETY depends on prior authorization from AVANTIA TECNOLOGIA and/or the protection of the means permitted by law.
When accessing WeSafer – PERSONAL AND COLLABORATIVE SAFETY, USERS declare that they will respect all intellectual property rights owned by AVANTIA TECNOLOGIA, as well as all rights related to third parties that may be, or were, in some way, available on WeSafer – PERSONAL AND COLLABORATIVE SAFETY.
USERS may only reproduce the content available on WeSafer – PERSONAL AND COLLABORATIVE SAFETY, in particular their brands, environment layout, tips and tutorials, provided that they make the proper citation or reference to AVANTIA TECNOLOGIA.
The functionalities that make up WeSafer – PERSONAL AND COLLABORATIVE SECURITY are offered in the form of service provision and Software licensing, not granting the USER any rights over the software used by AVANTIA TECNOLOGIA or over its IT structures that support WeSafer – PERSONAL SECURITY AND COLLABORATIVE.
The USER will retain the rights to any content that he/she sends, publishes, makes available or displays on WeSafer – PERSONAL AND COLLABORATIVE SAFETY.
However, when the USER sends content on WeSafer – SEGURANÇA PERSONAL E COLLABORATIVE grants AVANTIA TECNOLOGIA a worldwide, irrevocable and free license to store, use, host, copy, create derivative works, reproduce, process, modify, adapt, publish, transmit , distribute and/or display this content in any type of media or distribution method.
AVANTIA TECNOLOGIA clarifies that the rights granted by the USER in this license are intended for the specific purposes of disclosing, operating and improving our services and/or implementing new functionalities.
This license will last even if USERS stop using WeSafer services – PERSONAL AND COLLABORATIVE SAFETY.
AVANTIA TECNOLOGIA clarifies that these uses do not give the USER any right to remuneration for the content that he sends, publishes, makes available or displays on WeSafer – PERSONAL AND COLLABORATIVE SAFETY.
When sending content to WeSafer – SEGURANÇA PERSONAL E COLLABORATIVE, USERS declare that they hold the ownership or necessary authorizations on the content submitted through their Access Account, under penalty of being liable for all damages eventually caused.
Obligations, Disclaimers and Limitations of Liability of AVANTIA TECNOLOGIA
WeSafer – PERSONAL AND COLLABORATIVE SECURITY and its functionalities are presented to USERS in the way they are available, and may undergo constant improvements and updates, obliging AVANTIA TECNOLOGIA to:
Preserve the functionality of WeSafer – PERSONAL AND COLLABORATIVE SECURITY with unbroken links and buttons and using a layout that respects usability and navigability, whenever possible.
Display the functionalities in a clear, complete, precise and sufficient way, so that there is an exact perception of the operations carried out.
Guarantee, through the available state of the art, the confidentiality of the data entered in the functionalities offered in WeSafer – PERSONAL AND COLLABORATIVE SAFETY, only being accessible by AVANTIA TECNOLOGIA and by whom the USER consents to, in addition to himself.
AVANTIA TECNOLOGIA does not guarantee and is not responsible for the full and uninterrupted availability of WeSafer – PERSONAL AND COLLABORATIVE SECURITY, whose correct operation depends on access and data traffic between USER device terminals and WeSafer – PERSONAL AND COLLABORATIVE SECURITY servers, not AVANTIA TECNOLOGIA has no interference and is not responsible for any failures in the traffic of this data and access to WeSafer – PERSONAL AND COLLABORATIVE SAFETY arising from failures in the worldwide computer network or the network itself and telecommunication services provided by Internet access providers .
AVANTIA TECNOLOGIA strives to maintain the continuous and permanent availability of WeSafer – PERSONAL AND COLLABORATIVE SAFETY. However, it clarifies that, eventually, some temporary unavailability may occur due to necessary maintenance or even caused by force majeure, such as natural disasters, failures or collapses in the central communication systems and access to the Internet or third-party events that are beyond its control. sphere of surveillance and responsibility.
If this occurs, AVANTIA TECNOLOGIA will do everything in its power to restore access to WeSafer – PERSONAL AND COLLABORATIVE SAFETY as soon as possible, within the technical limitations of its services and third-party services, on which AVANTIA TECNOLOGIA depends to stay online.
Any maintenance procedures will be informed through the official communication channels of AVANTIA TECNOLOGIA present at this link https://app.wesafer.com/nosso-sla/ (for example, but not limited to, emails, notifications in the APPLICATION , official profiles on social media or customer service), in case it becomes unavailable for long periods
AVANTIA TECNOLOGIA is not responsible for any direct or indirect damage caused by third-party events, such as hacker attacks, failures in the system, in the server or in the Internet connection, including the actions of malicious software such as viruses, Trojan horses, and others. that may, in any way, damage the USERS’ equipment or connection as a result of accessing, using WeSafer – PERSONAL AND COLLABORATIVE SAFETY, as well as the transfer of data, files, images, texts, audios or videos contained therein.
USERS do not have any right to demand the availability of WeSafer – PERSONAL AND COLLABORATIVE SECURITY as they see fit, nor can they claim compensation or compensation for damages in case WeSafer – PERSONAL AND COLLABORATIVE SECURITY remains offline, regardless of the reason.
The nature and location of reported alerts are the sole responsibility of USERS. AVANTIA TECNOLOGIA is not responsible for any inaccuracies in the location or veracity of the alerts.
The eventual removal, blocking or suspension of any content or functionality of WeSafer – SEGURANÇA PERSONAL E COLLABORATIVE as a result of any claim must always be understood as a demonstration of good faith and the intention of amicable resolution of conflicts, never as an acknowledgment of guilt or any other infringement by AVANTIA TECNOLOGIA of the right of a third party.
AVANTIA TECNOLOGIA is not responsible for the storage of data exchanged between USERS within the APPLICATION.
AVANTIA TECNOLOGIA seeks to act diligently and immediately in the event of complaints made by USERS related to the exposure of content that violates the principles of ethics, morals and good customs, that is illegal or in any way related to minors – in particular , in a situation of nudity.
Content reported as inappropriate by the USER will be analyzed by AVANTIA TECNOLOGIA’s specialized team and, if deemed necessary, will be removed from WeSafer – PERSONAL AND COLLABORATIVE SAFETY.
AVANTIA TECNOLOGIA clarifies that the simple report of inappropriate content does not oblige it to remove the content, and if AVANTIA TECNOLOGIA understands that the report proved to be improper and/or inadequate, it may choose to keep the content available in the APPLICATION .
Bullying, stalking or any other form of unlawful harassment or harassment;
Manifests violation of copyright or image rights;
Use of brands, symbols, logos or emblems of third parties;
Instigation or apology for the commission of crimes, such as trafficking or use of narcotics, rape, homicide, embezzlement, among others;
Demonstrates the practice of an act contrary to the law, public order or good customs;
Use of violence, hate speech or any other form of aggression against someone’s physical well-being;
Commercial activity similar to that of WeSafer – PERSONAL AND COLLABORATIVE SAFETY or that uses it to raise funds through third-party advertising instead of practicing regular interaction in the environment;
Errors or suspected mistakes.
AVANTIA TECNOLOGIA allows content to be sent to WeSafer – PERSONAL AND COLLABORATIVE SAFETY, but is not responsible for them, which includes, but is not limited to, malicious files, which incite, convey or stimulate pedophilia and files that infringe rights of third parties, such as intellectual property, image, honor and privacy.
AVANTIA TECNOLOGIA is not responsible for any problems, bugs, glitches or improper functioning that occur in the USERS’ devices and equipment and are the result of the regular use of WeSafer – PERSONAL AND COLLABORATIVE SECURITY, or files obtained through it.
AVANTIA TECNOLOGIA does not send any emails or other types of communication with third-party links. If you receive this type of communication, do not click, as it could be phishing.
AVANTIA TECNOLOGIA does not verify, control, approve or guarantee the adequacy or accuracy of the information or data made available on such links, and is not, therefore, responsible for damages, losses or damages incurred by visiting such sites, and it is up to the interested party to verify the reliability of the information and data displayed there before taking any decision or performing any act.
The content sent by USERS and published on WeSafer – SEGURANÇA PERSONAL E COLLABORATIVE shall not be interpreted as an opinion of AVANTIA TECNOLOGIA, nor a declaration of agreement with what was published. USERS are entirely responsible for the content they submit to the APPLICATION.
AVANTIA TECNOLOGIA disclaims any liability for any damage caused to third parties by publications and/or interactions carried out by USERS on WeSafer – PERSONAL AND COLLABORATIVE SAFETY.
USER privacy on WeSafer – PERSONAL AND COLLABORATIVE SAFETY
Service to USERS can be carried out through the contact forms available on WeSafer – PERSONAL AND COLLABORATIVE SAFETY.
The tolerance of any non-compliance with any of the clauses and conditions of this instrument will not constitute novation of the obligations stipulated herein nor will it prevent or inhibit its enforceability.
AVANTIA TECNOLOGIA will not revise the content sent by USERS. However, AVANTIA TECNOLOGIA reserves the right not to publish or delete content sent by USERS and made available on WeSafer – SEGURANÇA PERSONAL E COLLABORATIVE at any time, without prior notice and no right to compensation to anyone, which contains:
Offense to the honor, image, reputation and dignity of third parties;
Pornography, pedophilia, and other forms of sexual gratification;
Racism or discrimination of any kind bye anytime
WeSafer – PERSONAL AND COLLABORATIVE SAFETY is based on the official date and time of Brasilia.
Applicable Law and Jurisdiction
The Terms and Conditions of Use described herein are interpreted in accordance with Brazilian law, in the Portuguese language, with the Jurisdiction of the Judicial District of Recife in the State of Pernambuco being elected to resolve any dispute or controversy involving this document, unless there is a specific exception of personal, territorial competence or functional by applicable law.
For the purposes of this document, the following definitions and descriptions should be considered for your better understanding:
Alert(s): Standard identifiers provided by the Application, used to classify the type of incident that the USER wishes to report.
Anti-Spam: System that prevents unwanted correspondence, such as mass advertising, by blocking messages or moving them to a specific folder.
Application: Designates WeSafer – PERSONAL AND COLLABORATIVE SAFETY, made available by AVANTIA TECNOLOGIA and which can be downloaded from the “App Store” and “Google Play” virtual stores.
Access Account: Credential of a USER that allows access to the restricted area and exclusive functionalities of WeSafer – PERSONAL AND COLLABORATIVE SECURITY.
Content: messages and files submitted by USERS on WeSafer – PERSONAL AND COLLABORATIVE SAFETY.
Layout: Set comprising appearance, design and flows of WeSafer – PERSONAL SAFETY.
Link: Terminology for Internet address.
AVANTIA TECNOLOGIA E ENGENHARIA S/A., a legal entity governed by private law, registered with the CNPJ under number 2.543.302/0001-31, headquartered in Recife/PE, at av. Marechal Mascarenhas de Morais, n.° 4204, Imbiribeira district, CEP 51200-000.
Phishing: Consists of a form of electronic fraud, in which the fraudster impersonates a reliable person or company by sending official electronic communication, usually by email, instant message, SMS, among others.
User(s): Person(s) who access(s) or interact(s) with the functionalities offered by WeSafer – PERSONAL AND COLLABORATIVE SAFETY.